Analisis Kepuasan Kerja dengan Metode Job Satisfaction Scale pada Karyawan di PT Bhineka Inovasi Global

Abstract

Penelitian ini bertujuan untuk mengetahui tingkat kepuasan kerja karyawan pada PT. Bhineka Inovasi Global dengan menggunakan metode Job Satisfaction Scale (JSS). Kepuasan kerja merupakan salah satu faktor penting yang dapat memengaruhi kenyamanan, loyalitas, kedisiplinan, dan produktivitas karyawan dalam perusahaan. Penelitian ini menggunakan pendekatan kuantitatif deskriptif dengan teknik pengumpulan data melalui penyebaran kuesioner kepada 30 responden. Dimensi yang digunakan dalam penelitian ini meliputi pay, promotion, supervision, fringe benefits, contingent rewards, operating procedures, coworkers, nature of work, dan communication. Teknik analisis data dilakukan melalui uji validitas, uji reliabilitas, dan analisis rata-rata skor berdasarkan kriteria interpretasi Job Satisfaction Scale. Hasil penelitian menunjukkan bahwa seluruh item pernyataan dinyatakan valid karena nilai r hitung lebih besar dari r tabel sebesar 0,361. Hasil uji reliabilitas menunjukkan nilai Cronbach’s Alpha sebesar 0,966, sehingga instrumen penelitian dinyatakan reliabel. Hasil analisis Job Satisfaction Scale menunjukkan bahwa tingkat kepuasan kerja karyawan memperoleh nilai rata-rata keseluruhan sebesar 3,71 dengan persentase 74,26% dan termasuk dalam kategori puas. Dimensi dengan nilai tertinggi adalah nature of work sebesar 3,98, sedangkan dimensi dengan nilai terendah adalah pay sebesar 3,58. Dengan demikian, dapat disimpulkan bahwa kepuasan kerja karyawan PT. Bhineka Inovasi Global secara umum berada pada kategori puas, tetapi perusahaan tetap perlu memperhatikan aspek gaji dan promosi agar kepuasan kerja karyawan dapat meningkat secara optimal.

Kata Kunci: Kepuasan Kerja, Job Satisfaction Scale, Karyawan, PT. Bhineka Inovasi Global.

Abstract

This study aims to determine the level of employee job satisfaction at PT. Bhineka Inovasi Global using the Job Satisfaction Scale (JSS) method. Job satisfaction is an important factor that can influence employee comfort, loyalty, discipline, and productivity within a company. This research used a descriptive quantitative approach, with data collected through questionnaires distributed to 30 respondents. The dimensions used in this study include pay, promotion, supervision, fringe benefits, contingent rewards, operating procedures, coworkers, nature of work, and communication. The data analysis techniques included validity testing, reliability testing, and mean score analysis based on the interpretation criteria of the Job Satisfaction Scale. The results showed that all questionnaire items were valid because the calculated r values were greater than the r table value of 0.361. The reliability test showed a Cronbach’s Alpha value of 0.966, indicating that the research instrument was reliable. The Job Satisfaction Scale analysis showed that the overall average score of employee job satisfaction was 3.71, with a percentage of 74.26%, which falls into the satisfied category. The highest-rated dimension was nature of work, with an average score of 3.98, while the lowest-rated dimension was pay, with an average score of 3.58. Therefore, it can be concluded that employee job satisfaction at PT. Bhineka Inovasi Global is generally in the satisfied category; however, the company still needs to pay more attention to salary and promotion aspects to improve employee job satisfaction more optimally.

Keywords: Job Satisfaction, Job Satisfaction Scale, Employees, PT. Bhineka Inovasi Global.